Privacy Policy
This privacy notice for Stenata (“we,” “us,” or “our”) describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:
- Visit our website at https://www.colivingstenata.com, or any website of ours that links to this privacy notice
- Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at contact@colivingstenata.com.
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice. For more details on any of these topics, you can refer to the full privacy notice below or navigate directly to specific sections of interest using the table of contents.
- What personal information do we process? We collect personal information that you provide directly to us or that we obtain automatically based on your interactions with our Services.
- Do we process any sensitive personal information? We do not process sensitive personal information.
- How do we process your information? We process your information to operate, improve, and secure our Services, communicate with you, and comply with the law.
- How do we keep your information safe? We apply organizational and technical measures to protect your personal information.
- What are your rights? Depending on your location, you may have rights over your personal data.
For additional questions or to exercise your rights, please contact us at contact@colivingstenata.com.
TABLE OF CONTENTS
- WHAT INFORMATION DO WE COLLECT?
- HOW DO WE PROCESS YOUR INFORMATION?
- HOW DO WE KEEP YOUR INFORMATION SAFE?
- DO WE SHARE YOUR PERSONAL INFORMATION WITH THIRD PARTIES?
- WHAT ARE YOUR PRIVACY RIGHTS?
- HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
- WHAT INFORMATION DO WE COLLECT?
We collect personal information that you voluntarily provide to us when interacting with our Services or contacting us directly. This may include your name, email address, phone number, and preferences for how we communicate with you.
Additionally, we may collect non-personally identifiable information automatically when you visit our website, such as your IP address, browser type, and usage data.
- HOW DO WE PROCESS YOUR INFORMATION?
We process your personal information to:
- Facilitate communication and services requested by you
- Improve our services based on your feedback
- Comply with legal obligations
- HOW DO WE KEEP YOUR INFORMATION SAFE?
We employ security measures to safeguard your personal information. However, no electronic transmission or storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.
- DO WE SHARE YOUR PERSONAL INFORMATION WITH THIRD PARTIES?
We may share personal information with third-party service providers to facilitate our Services, such as web hosting and communication platforms. These providers are required to maintain confidentiality and adhere to data protection laws.
- WHAT ARE YOUR PRIVACY RIGHTS?
Depending on your location, you may have certain privacy rights, including access to and control over your personal information. If you would like to exercise these rights, please contact us at contact@colivingstenata.com
If you have any further questions or need assistance, feel free to reach out to us at contact@colivingstenata.com.
At Stenata, we value your privacy and are committed to protecting your personal information. This Privacy Notice outlines the types of personal information we collect, how we use and share it, and your rights regarding your information.
- 6. Information We Collect
We collect personal information when you interact with us in various ways, including but not limited to:
- When you receive assistance through our customer support channels
- Participation in customer surveys, promotions, or contests
- When you use our services, whether online, by phone, or in person
The categories of personal information we may collect include:
- Contact details (name, email address, phone number)
- Payment and transaction information
- Usage data (IP address, browsing history on our website)
- Any other information you provide us
We may also collect information through cookies and other tracking technologies to enhance your experience on our website.
- 7. How We Use Your Information
We use your personal information for the following purposes:
- To provide and improve our services
- To personalize your experience
- To process your orders and payments
- To communicate with you about promotions, updates, or offers (with your consent)
- To comply with legal obligations
- 8. How We Share Your Information
We may share your personal information with trusted third parties, including:
- Service providers who assist with business operations (e.g., payment processors, shipping companies)
- Social media platforms such as Facebook and Instagram when you engage with our content
- Legal authorities when required to comply with applicable laws
We do not sell your personal information to third parties.
- 9. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to Access: Request access to the personal information we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete personal information.
- Right to Deletion: Request deletion of your personal information, subject to certain exceptions.
- Right to Opt-Out: Opt-out of marketing communications or sharing of your information for targeted advertising.
- 10. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve the functionality of our website and to offer personalized content. You can manage your cookie preferences through your browser settings.
- 11. Bulgaria Residents (CCPA) & Other Jurisdictions
If you are a resident of Bulgaria or another jurisdiction that grants specific privacy rights, such as the GDPR in the European Union, you may be entitled to additional rights under those laws. For more information, please refer to the “Your Rights” section of this notice or contact us at contact@colivingstenata.com.
- 12. Updates to This Privacy Notice
We may update this Privacy Notice from time to time to reflect changes in our practices or legal requirements. The updated notice will be posted on our website, and we encourage you to review it periodically.
- 13. Contact Us
If you have any questions about this Privacy Notice or wish to exercise your rights, you can reach us at:
Stenata
E-mail: contact@colivingstenata.com.